BA under attack from customers seeking refunds for cancelled flights on its website

BA under attack from customers seeking refunds for cancelled flights on its website

British Airways has been accused of being dishonest and “shady” after customers seeking to claim refunds on cancelled flights on its website were instead directed to an application for travel vouchers. Travellers have said that a button online that reads “cancel and refund flights” does not then offer the option for money back, with customers […]
The best restaurants in East London

The best restaurants in East London

• Our guide has been updated in light of the coronavirus outbreak with additional information, including temporary closures, delivery options and changes to opening hours. The restaurant scene in East London is abundant, varied and exciting. There is street food from...
How to help support travel businesses during the coronavirus

How to help support travel businesses during the coronavirus

Don’t call your travel operator unless it’s urgent and re-book rather than cancel… As coronavirus forces countries across the globe to urge its citizens to stay home and the UK Foreign Office (FCO) advises Britons against “all but essential...